Fix: Samsung Galaxy Note 9 Won’t Charge

If your Galaxy Note 9 won’t charge then it means that when the battery dies your Note 9 won’t turn on either. As frustrating as it may seem, there are some quick and easy troubleshooting tips to help solve the problem

This guide teaches you what to do when your Samsung Galaxy Note 9 won’t charge or turn on. It’s useful if your Galaxy Note 9 has slow charge issues as well.

Galaxy Note 9 Won't Charge: 10+ Super Easy Fixes To Try Now
Galaxy Note 9 Won’t Charge: 10+ Super Easy Fixes To Try Now

8 Quick Fixes For Galaxy Note 9 Won’t Charge Problem

  • Test your phone using the wired charger and make sure the latter is plugged into a working outlet.
  • Leave the phone connected to its charger for at least 5 minutes even if it doesn’t show the charging signs.
  • While it’s still connected to the charger, perform the forced reboot procedure by pressing and holding down both the volume down and power keys at the same time for 45 seconds or more.
  • If it’s still not responding, try connecting your phone to a computer if possible. This will give your device an alternative source of power.
  • If you have a wireless charger, you may also try using that to know if the phone responds to it.
  • On the other hand, if your Galaxy Note 9 is still powered up but won’t respond to its charger, try rebooting it normally. I would also suggest resetting it if the problem continues. Do this before you decide to bring the phone to the store.
  • After doing all those things and your phone is still not responding, then check the charging port on your phone to see if there’s something obstructing the connection. Look for debris, lint or any foreign objects that may hinder conduction.
  • You may also check the physical condition of the cable you’re using to charge your phone. If you have other compatible charger, you may also try using it to know if the phone charges because if it still won’t, then you have to bring the phone back to the store and have it replaced.

Fixes For When Note 9 Not Charging

Don’t charge your Note 9 near water or in excessively hot or humid conditions. Also, do not overcharge your Note 9; charging overnight when your battery only needs two or three hours is a bad idea. Your device has a cut-off switch for your battery, but sometimes this doesn’t work. Always make sure that you charge your phone for no more than the amount of time required.

If you replace your Galaxy Note 9 charger or cablebe careful. There are many cheap third-party chargers that went bang in the middle of the night or turned smartphones into toast. As with any electrical equipment, make sure that anything you buy complies with all the relevant safety standards. 

Use The Correct Galaxy Note 9 Charger

Make sure that you are using the Samsung charger and cable that came with the Note 9. Other chargers may have different voltage ratings, and they won’t always work with the Note 9.  A charger from another device might not provide the right amountof power.

For example, a charger for a Bluetooth headset won’t put out as much power as one designed specifically for smartphones. In the case of the Galaxy Note 9, use a Galaxy Note 9 fast charger. Although, if it was built in recent times, any charger will work.

Charge The Galaxy Note 9 A While Before Turning It On

As a rule of thumb, allow your Galaxy Note 9 to charge for about 30 minutes. Do this before you attempt to use the Note 9.

Try A Different Wall Socket

Change the wall socket and use the cable and charger on a different device to make sure there are no faults with the charging apparatus. Try a different charger and cable with the same voltage rating. Note: Charging from a wall socket always charges faster than via PC or laptop. Most computers’ USB ports don’t deliver very much power.

A wall outlet produces twice the power than that of a USB port. In the case of fast chargers, it gives as much as five times the power — which means faster recharging.

Charge The Galaxy Note 9 via USB/PC

Try plugging the Note 9 into a USB port on your PC or laptop. Although, it will load much more slowly using the USB port than from the charger connected to the wall. 

Be sure to download the correct Samsung Galaxy Note 9 USB drivers to ensure seamless connections.

Consider Charging The Note 9 Wirelessly

Try charging the Note 9 using a wireless charger. You can find wireless chargers here. By the way, even if your Galaxy Note 9 says that it detects moisture in the charger port, a wireless charger is still able to charge your Note 9.

Check The Note 9 Charging Port

Inspect the Galaxy Note 9 chargingport. Is the charging port choked up with dust & debris? Yes? Often, asimple glance reveals nothing. With a can of compressed air, blow out the offending irritants and get your USB connection back to normal. If you don’t have access to a can of air, then blow (not spit) into the charging port.

Update Or Rollback The OS On Your Note 9

Software updates and new Android versions can mess with your Note 9 battery life. This effect occurs when upgrading an old device to current software. Newer smartphones oft take advantage of the latest OS. Highly optimized, bigger cells and pre-optimized hardware. However, a two-year-old smartphone struggles when it makes the jump from behind the pack.

If this happens to you, consider rolling the device back to an earlier Android version. Turning back your device, however, carries security risks. (The latest software versions always keep your device protected. The risk of operating your smartphone on an older version is often negligible, but it’s worth noting.)

Similarly, the Galaxy Note 9 battery life significantly improves after some updates. Does your Android software version require an upgrade? Head to the ‘about device’ page in your settings and check for an update or do so via Samsung Kies (now Smart Switch for latest Samsung Android devices).

Galaxy Note 9 Won’t Charge? Switch Off Your Note 9

Using battery intensive apps/features while you are charging your device will affect how fast it gains battery life. Do you charge your Galaxy Note 9 while Skyping etc.? In this case, the Galaxy Note 9 naturally takes longer to load. The Galaxy Note 9 charges faster when locked with Wi-Fi and 4G turned off.

Switch the Galaxy Note 9 into airplane mode, or off completely. Turning the Galaxy Note 9 off during charging produces the fastest energy boost


If, at the end of this tutorial, you can’t repair your Galaxy Note 9 charging problem, contact your retailer or a Samsung repair center. Furthermore, your mobile carrier or Samsung can also give advice. If you’re out of warranty, then you can try buying a replacement charger or even replace the charging port.

Don’t know what you are doing? To troubleshoot a Galaxy Note 9 that is not charging, it is probably best to take the device to a professional. Have the technician do the repairs for you. Thanks for reading this how to fix a Samsung Galaxy Note 9 that won’t charge tutorial. If you found the information useful, then please share it with your friends.

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