Does your Roku keep freezing up? Does your Roku reboot itself? These are common issues faced by many Roku users. Most persons don’t know how to or do not want to factory reset, or soft reset their device. However, there are other ways to troubleshoot issues with a Roku that keeps restarting.
Update Roku Software
- Press “Home.”
- Go to “Settings.”
- Open “System.”
- Choose “System Updated.”
- Select “Check Now.”
By having the latest updated software for your Roku, you ensure that it is not a system bug or a vulnerability from outdated software.
How Do You Restart A Roku
Similar to turning off your Roku, a restart can also yield results. Do you know how to reset a Roku? If you don’t, here’s how:
- Unplug the power from the rear of the device
- Wait about a minute
- Plug the Roku power supply back in.
Do you want to use the YouTube app on your Roku? Then, here’s how to use youtube.com/activate with your Roku.
Replace HDMI Cable
A faulty HDMI cable may cause issues with playback. Try using a different HDMI cable. Furthermore, you can switch ports. For example, if your TV has multiple HDMI ports, plug the cord into the other and check to see if performance improves.
Too Many Apps
Having too many channels/games installed can lead to this problem due to memory issues. Try uninstalling apps and unused channels, and you can get a significant improvement.
How Do You Factory Reset A Roku
Your last resort is to perform a hard reset. We have an article that walks you through it. However, here is the takeaway:
- Press “Home,“
- Go to “Settings.”
- Select “System.”
- Choose “Advanced system settings.”
- Select “Factory Reset.”
- Lastly, hit “Factory reset everything.”
What To Do When Netflix Freezes On My Roku?
- Unplug your Roku from power for at least 10 seconds.
- Plug your Roku back in.
- Turn your Roku on by pressing any button on the Roku remote.
- Wait 1 full minute.
- Try Netflix again.
If your Roku still freezes or reboots uncontrollably, you can contact Roku’s 24/7 support team at the following number 855-766-2988. Also, read this article if your remote malfunctions.