If you faced problems while using your Roku and a soft reset did not help, then, a hard reset or factory reset may be your only hope. A Roku hard reset erases all data on the streaming media player and replaces it with the factory default setup. By all data, we mean saved settings, customizations, and everything else.
Before you do any of the following, it is always a good idea to do a power cycle or power pull. Disconnect the power cord for about 20 seconds, then plug it back in. Check that your Roku works as it should. If not, go ahead with the rest of tutorial.
Hard Reset Roku Via Menu
- Open the Home Screen
- Go to “Settings.”
- From here, open “System.”
- Then, select “Advanced system settings.”
- Choose the option that reads “Factory reset.”
This option works on newer models like the Roku 4, Roku Premier, & Roku Ultra. However, the menu may be different depending on your model. You may also try,
- Open “Settings.”
- Select “Factory Reset.”
- Choose “Factory reset.”
- Now, hit Yes.
Roku Restart Via Button (Old Models)
- Detach all cables except the Power cord.
- Press and hold the “Reset” button on the back or bottom of the device for about 20 seconds.
- Some models require a paper clip to push the button.
- Continue to hold the “Reset” button.
- Remove the Power cord from the back of the unit.
- Release the “Reset” button, then plug all of the cords back into the device.
The Roku should factory reset. The setup process again greets you when the device next restarts. These are all the methods available to perform a hard reset on a Roku streaming media player. Also, here is an easy to follow tutorial on How To Turn Off Roku. And, you can check out other troubleshooting tips about a Roku that freezes and reboots itself.