Chances are that you came to this article because you ran into the DNS Probe Finished No Internet error while trying to browse the internet. Luckily, like many DNS Probe errors, there are several steps that you can take to solve the problem when it occurs. In this article, we outline the surefire ways to fix the dns_probe_finished_no_internet error.
What Does DNS Probe Finished No Internet Mean?
There is a problem with your DNS settings that you need to fix. It means that your computer or other device does not have an active internet connection. For example, you may see a webpage outlining the error when accessing Google Chrome. The Error reads,
This webpage is not available
“Check your Internet connection
Check any cables and reboot any routers, modems, or other network devices you may be using.”
“Allow Chrome to access the network in your firewall or antivirus settings.
If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.”
How To Fix DNS Probe Errors
Firstly, and this works for almost everyone, the most popular fix is to restart your router¹. Yes, it’s that simple. Turn off the power supply to your router and leave it off for about 10 seconds. Restart the router by turning the power on again.
And, for good measure, restart the device that is experiencing the DNS problems as well. Once everything restarts, test your internet connection to verify that it is working, if not continue with the tutorial.
Before proceeding, check that your internet connection and data pass back and forth. Here are a few examples of how you can verify this:
- You can access some (but not all) websites using your browser.
- Some apps & games that require internet connectivity work.
- You can access websites and use connected apps on other devices like your phone or tablet, or on another computer.
Use Command Prompt
By default, a computer is set to use the internet settings configured on your router or modem. Your internet service provider provides the settings, and they remain the same unless changed. If there is an issue with your web configuration, then you can open a command prompt window with Admin privileges and run the following commands:
Open Command Prompt Window
- Type cmd in the Windows search box and hit enter.
- Alternatively, you can also use these shortcut keys ”Windows Key + R” then type in cmd and hit Enter.
Run The Following Commands
Each line of code must be entered separately. After you enter one code, hit Enter on your keyboard and then do the same with each other code per line:
ipconfig /release Then,type in the following code and hit enter: ipconfig /all After, input the below code + tap enter: ipconfig /flushdns Lastly,type the below code + hit enter: ipconfig /renew After the above codes execute, input the following codes one at a time. Don't forget to hit enter after each line of code. netsh int ip set dns netsh winsock reset
Once you complete the above steps. Restart your computer. Upon a successful restart, Windows reorganizes your records and the record causing the error is deleted and replaced. Check to verify that your internet connection works correctly. If not, continue with the tutorial.
Change DNS Settings
Sometimes, using a public DNS server like Open DNS or Google DNS solves the DNS probe problem. Follow the steps outlined to do so:
- Hold Windows key and press R
- In the run dialog, type cmd and click OK
- When the Command Prompt window opens, type the following in it and Hit Enter.
The ipconfig /flushdns command flushes the DNS cache. A flushed cache erases any modifications in the DNS settings and the system.
- Once done, Hold Windows key and press R again.
- Now, type ncpa.cpl and Click OK.
It takes you to the network connections, and you need to update your DNS settings via the interface.
- Select the network connector or connection that you wish to troubleshoot (Wi-Fi or Ethernet adapter).
- Right-click it, then choose Properties.
- Via the properties panel, click “Internet Protocol Version 4 TCP/IPv4”until it turns gray and select Properties again.
- Check or select use the following DNS server addresses and enter the following for Preferred DNS Server and Alternate DNS Server
Preferred DNS SERVER: 220.127.116.11 Alternate DNS SERVER 18.104.22.168
Click OK and close the rest of the windows. Watch the below YouTube video to learn how to do the actions above.
Update Driver Software
- Firstly, go to your computer’s manufacturer website and download the appropriate network driver.
- Once downloaded, open RUN (Windows Logo + R) and type “devmgmt.msc” and click OK to open Device Manager.
- Now, find and expand “Network Adapters.“
- Then, right click on your network adapter and click Update Driver Software.
- After, click on “Browse my computer for driver software”.
- Then, click on “Let me pick from a list of device drivers on my computer”.
- Lastly, select your compatible network hardware and click Next.
DNS_PROBE_FINISHED_NO_INTERNET Mac OS X Fix
- From the Apple menu, click System Preferences, then click Network.
- If the lock icon in the lower left-hand corner of the window is locked, click the icon to make changes, and when prompted to authenticate, enter your password.
Select the connection for which you want to configure Google Public DNS. For example:
- → To change the settings for an Ethernet connection, select Built-In Ethernet, and click Advanced.
- → To modify the settings for a wireless connection, select Airport, and click Advanced.
Select the DNS tab.
- Click + to replace any listed addresses with, or add, the Google IP addresses at the top of the list:
Preferred DNS SERVER: 22.214.171.124 Alternate DNS SERVER 126.96.36.199
- Click Apply to save
Bonus tip: Do you need to know how to flush the DNS cache on MAC OS? Click the link for a full guide on how to do just that on different MAC OS’.
Other Troubleshooting Tips To Try
If, by chance, you still have problems with your DNS and network connection set up after trying all the above, here are a few other things you can do to fix the problem.
- Update your Network driver (See above).
- Delete cookies, Browser Temp files & cache
- If the error occurs in Chrome, try using a different browser. If that browser works, delete and reinstall Chrome to resolve the issue.
Firewall & Antivirus Blocking DNS
Check both your Firewall and Antivirus to ensure that it is not blocking any network connections. Sometimes this can happen after a recent update. Disable each and check to see if the problem resolves itself. If it is one or the other, rollback any recently made changes.
Disable Website Filters
Web filters like parental control features may adversely affect your entire range of IP/DNS settings. Disable any such software and test your connections. This is especially true if you use the Google Chrome Web Browser.
These are all the effective tips that fix the DNS_PROBE_Finished_No_Internet error. If this article helped you, you might also like:
- How to Fix “DNS Server Unavailable” Error
- ERR_CONNECTION_RESET: Chrome, YouTube, Windows Fix
- One or More Network Protocols Are Missing – Ways to Fix
- (Solved) Fix Windows Update Error 80072f8f
- What is a DNS Error? How to Fix DNS Server Not Responding?