Fix “has not passed Windows Logo testing” Error

Windows logo testing warningthe software you are installing has not passed windows logo testing error message occurs when the Microsoft Windows Operating System discovers a driver that might be incompatible with the OS. The Windows logo testing warning reads: The software you are installing for this hardware: “hardware name” has not passed Windows Logo testing to verify its compatibility with Windows XP,Vista,7,8.

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The message alerts the user in an attempt to prevent installations of potentially dangerous drivers. However, the message displays even when users install drivers from trusted hardware manufacturers. If you normally install drivers that Microsoft does not support, then you can disable the message. Try this windows logo testing disable method.

Disable Windows Logo Testing

  • Right-click “My Computer“.
  • Click “Properties“.
  • Click the “Hardware” tab, then click “Driver Signing” under Drivers.
Disable “…has not passed Windows Logo testing” Message

Disable “…has not passed Windows Logo testing” Message

  • Click “Ignore – Install the software anyway and don’t ask for my approval“.

 the software you are installing has not passed windows logo testing fix

"Has not Passed Windows Logo Testing"  Disable & Fix

When you install Microsoft updates to Windows components, you receive:

The software you are installing has not passed Windows Logo testing to verify it's compatibility with Windows XP. This software will not be installed. Contact your system administrator.

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Causes for the software was tested for compliance with windows logo requirements

  • Cryptographic Services is disabled.
  • Database or log file corruption in %Systemroot%System32Catroot2.
  • Windows files are missing or damaged.

Fix for Windows XP

  • Right-click My Computer and press Manage.
  • Expand Services and Applications.
  • Double-click Services.
  • Double-click Cryptographic Services.
  • Make sure that the Startup Type is set to Automatic and that the service is started. If not, set it, press Apply and OK. Shutdown and restart Windows XP and retry the update.
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If the update still fails, open a CMD.EXE prompt and type:

net stop cryptsvc
ren %systemroot%system32catroot2 oldcatroot2
net start cryptsvc
  • Exit the CMD prompt and retry you update. If it succeeds, exit this procedure.

Open a CMD.EXE prompt and type:

sfc /purgecache

When you receive Windows File Protection successfully made the requested change, type:

sfc /scannow
  • When the command completes, try your update. If it succeeds, exit this procedure.
  • Perform an in-place upgrade of Windows XP.
  • Reinstall your latest Service Pack, hotfixes, and updates.

These steps resolve the driver has not passed Windows logo testing error. If you need further assistance, please feel free to leave a comment. Also, if you have any tips, leave them in the comment section below.

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