Unfortunately The Process Com Android Phone Has Stopped Fix

com.android.phone has stopped: This is a pesky error that you receive when opening an Android app or after you installed a new ROM or update your firmware. The full alert reads "Unfortunately the process com.android.phone has stopped". The main culprits are normally the phone or SIM toolkit application. Luckily, there are a few things that you can try to fix the problem.

Fix com.android.phone has stopped Method 1

Reset the Phone App on your Android device. To do this, open the Settings. From the settings, locate "Application Manager" and tap on it. In the Application Manager, switch/swipe to the tab "All" and then search for "Phone". Tap on it to open the app information. Remember, com.android.phone apk is "Phone" or some variant of the word in the apps section. Now from here, do the following:

  1. Tap Force stop
  2. Now, Clear data
  3. And then, Clear cache

Now, restart your Android smartphone. The error "Unfortunately the process com.android.phone has stopped" is gone. If not, then repeat the above steps but, this time instead of com.android.phone apk, do it for the SIM Toolkit app.

Did you know? com.google.process.gapps has stopped working is another common Android error. Have you encountered it? Read Fix com.google.process.gapps has stopped working for more information.

Fix com.android.phone has stopped Method 2

Reset the SIM Toolkit App on your Android device. To do this, open the Settings. From the settings, find "Application Manager" and tap on it. In the Application Manager, switch/swipe to the tab "All" and then search for "SIM Toolkit". Tap on it to open the app information. Now from here, do the following:

  1. Tap Force stop
  2. Now, Clear data
  3. And then, Clear cache

Now, restart your Android smartphone. The error "Unfortunately the process com.android.phone has stopped" should now resolve itself.

Alternate Method to Fix Unfortunately the process com.android.phone has stopped

Wipe cache partition on your Android smartphone. Rest assured that no personal or app is deleted when doing this.

  • Turn your Android smartphone off by long pressing on the Power On / Off button.
  • Now, press and hold the following key combination: - Power On / Off - Volume + - Home button
  • If your phone vibrates once, release the Power On / Off button, but keep the other two keys  pressed until a menu appears
  • From the menu,  use the volume button to select "Wipe Cache Partition".
  • Confirm with the "Power On / Off" button to delete the cache.
  • Then, select "Reboot phone" to reboot your Android phone.

Modify Phone App Settings

Basically, when you are in an application, for example, Whatsapp, internet, etc and someone calls you, your "phone" application (system application) cannot appear on the other applications. So:

  • Go to settings=>applications=>all apps=>reset app preferences
  • Then, go to "apps that can appear on top" => "show system apps"
  • Lastly, switch on "phone" (green light). Now, when someone is calling you, the phone application can appear on top of others and is not blocked.

The error "Unfortunately the process com.android.phone has stopped" should no longer appear when you open an app like the phone app.

If you're still having trouble after any of the above, here's a short video to help solve the  Unfortunately the process com.android.phone has stopped error.

Video: How to Fix Error Unfortunately the process com.android.phone has stopped

If none of the above seems to help then you can perform a factory reset.Backup your data and perform a Factory Reset.

  • To do this, shut down your device.
  • Next, hold down the Volume Up, Home and Power keys altogether until the phone vibrates.
  • Once it vibrates, let go of the Power key but keep your fingers pressed on the rest.
  • However, once you see the Android logo, let go.
  • From there, backup and do a Factory Reset.

There you have it. All the ways that you can solve the "unfortunately the process com.android.phone has stopped" error. Thanks for reading: How to fix com.android.phone has stopped.