This guide will teach you what to do when your Samsung Galaxy Note 5 won’t charge or turn on. As a former Galaxy Note 5 owner, I too was faced with the ever annoying slow charge or sometimes my Note 5 just didn’t charge at all.
Now, I will tell you about all the possible ways to deal with a slow charging Galaxy Note 5, a Galaxy Note 5 that won’t charge or a Galaxy Note 5 that won’t turn on and everything else in between.
If you’re experiencing poor battery performance on your Note 5 then this article can help. If your device won’t charge or turn on then please continue reading the current article.
Things you should know about charging the Galaxy Note 5
Don’t charge your Note 5 near water or in excessively hot or humid conditions. Also, do not overcharge your Note 5; charging overnight when your battery only needs two or three hours is a bad idea, and leads to a battery exploding or damaging your Note 5. Your device has a cut-off switch for your battery, but sometimes this doesn’t work. Always make sure that you charge your phone for no more than the amount of time required.
If you’re replacing your Galaxy Note 5 charger or cable, be careful: there are many cheap third-party chargers that went bang in the middle of the night or turned smartphones into toast. As with any electrical equipment, make sure that anything you buy complies with all the relevant safety standards. A super cheap eBay offering from an obscure Chinese supplier doesn’t necessarily sound like a good deal regardless of the price.
Possible solutions to fix a Samsung Galaxy Note 5 that won’t charge:
Use Correct Note 5 charger
Make sure that you are using the Samsung charger and cable that came with the Note 5. Other chargers may have different voltage ratings and they won’t always work with the Note 5. Leave the device plugged in for about 30 minutes before you try to turn it on.
Sometimes your battery can be so depleted that it may take a while to start charging. Believe it or not, you need to leave the device plugged in for a while in order to ensure that it is really not charging. If after the thirty minutes, it still won’t charge up then move on to the next steps.
If your charger doesn’t seem to be delivering the right charge frequency, check that it’s the right one. A charger from another device might not deliver the right amount of power— for example, a charger for a Bluetooth headset won’t put out as much power as one designed specifically for smartphones. In the case of recent high-end phones, you might have a phone that supports fast charging but a charger that doesn’t deliver it.
Use a new wall socket
Change the wall socket and use the cable and charger on a different device to make sure there are no faults with the charging apparatus. Try a different charger and cable with the same rating.
Note: Charging from a wall socket will always charge faster than via PC or laptop, because computer’s’ USB ports don’t deliver very much power. A wall socket can deliver twice as much power than a USB port can, and in the case of fast chargers it can deliver as much as five times the power — which means much, much faster recharging.
This is one way to ensure that the problem is not actually your Samsung Galaxy Note 5.
Charge your Galaxy Note 5 via USB/PC
Try plugging the Note 5 into a USB port on your PC or laptop. Although, it will charge much more slowly using the USB port than from the charger plugged into the wall.
Windows 10 has a nice feature called the Phone Companion that shows you the amount of charge your device is receiving as well as the available space (both internally and externally) on the device. You can also import photos, videos etc. It is a really nice interface. so, Check out Phone Companion if you’re on Windows 10.
If it does charge from the PC then there is something wrong with your charger’s adapter or head. You may need to replace this. You can find one on all major online retail stores or in any electronics department.
Check the Note 5 Charging port
Inspect the Galaxy Note 5 charging port, the charging port ends up choked with many things after being chucked in a handbag or pocket . A can of compressed air can blow out the offending irritants and get your USB connection back to normal . If you don’t have access to canned air then you can try blowing (not spitting) into the charging port.
A quick clean can help remove dust and other particles from the Galaxy Note 5 charging port. Use a toothpick and maneuver through the creaks and cracks carefully to remove any unwanted build up.
Galaxy Note 5 DIY USB port fix
One of the quickest, easiest, and often most successful solution, is to do a little DIY repair on the hardware of you Galaxy Note 5. The problem is often that the metallic surfaces inside the USB port and the microUSB charger are not making proper contact, either through a manufacturing defect or because of the continual plugging and unplugging of the charging cable caused the connection to be severed.
- You need to do is shut down your device,
- Remove the battery (if possible) and use something small, like a toothpick, to ‘lever up’ the little tab inside the USB port on your Galaxy Note 5.
- Do so very carefully and gently, then reinsert your battery (if you had to remove) and plug it in again. Nine times out of 10 this is all that is required.
Update or rollback the OS on your Note 5
Software updates and new Android versions can play havoc with your battery life, especially when upgrading an old device to current software. Newer devices are often optimized to take advantage of the latest software, packing bigger batteries and pre-optimized hardware, whereas your two-year-old device can struggle when it makes the jump from behind the pack.
If this happens to you, consider rolling the device back to an earlier Android version, though be warned that this carries security risks. (The latest software versions are always recommended to keep your device protected, and while the risk of keeping your smartphone on an older version is often negligible, it’s worth noting.)
Similarly, sometimes device battery life can be significantly improved thanks to an update, as seen with the Moto 360 smartwatch, so if you think you might be way behind on your Android software version, head to the ‘about device’ page in your settings and check for an update.
Switch off your Note 5
Using battery intensive apps/features while you are charging your device will affect how fast it gains battery life. If you are charging while Skyping somebody at full screen brightness, the device will naturally take longer to charge than if it is locked with Wi-Fi and 4G turned off. Switch the device into airplane mode, or off completely, when you are charging if you want to see the fastest energy boost.
If it still isn’t working, then you may have a dead battery or a broken charging port. Contact your retailer, carrier, or Samsung and find out what your options are. If you’re out of warranty then you can try buying a replacement battery, or even replace the charging port yourself.
(If you don’t know what you are doing, then it is probably best to take the device to a professional and have them perform the repairs for you). The battery isn’t removable by normal means so it is wise to take it to a tech shop.
Thanks for reading this how to fix a Samsung Galaxy Note 5 that won’t charge tutorial. If you found the information useful then please share it with your friends so that they too can optimize their Samsung Galaxy Note 5 battery life and charging problems.
I love you. THANK YOU!!!
I love you too. Glad that you resolved your Galaxy Note 5 Charging issues. Or Note 5 not turning on problem.
I love you. THANK YOU!!!
I love you too. Glad that you resolved your Galaxy Note 5 Charging issues. Or Note 5 not turning on problem.
It still cannot and 0%… Cannot switch on .. When I plucked to charge.. The green light blink.
It still cannot and 0%… Cannot switch on .. When I plucked to charge.. The green light blink.
i went to sleep one night and didnt put my phone on the charge it was working fine i just forgot ..
i woke up and it was out of battery and when i pluged in the charger it would not recodnize it ..
the led light doesnt even turn red ..
i left it on the charge then tried to turn it on
it turned on it had a little charge in it but still it wasnt showing that it was on the charge at all
the problem is my screen is broken and samsung said i have to replace the screen for them to open it up and i just dont have the money to replace the screen with them .,
and if i do it somwhere else the warranty expires ..
so if anyone has any tips plzzzzz
i went to sleep one night and didnt put my phone on the charge it was working fine i just forgot ..
i woke up and it was out of battery and when i pluged in the charger it would not recodnize it ..
the led light doesnt even turn red ..
i left it on the charge then tried to turn it on
it turned on it had a little charge in it but still it wasnt showing that it was on the charge at all
the problem is my screen is broken and samsung said i have to replace the screen for them to open it up and i just dont have the money to replace the screen with them .,
and if i do it somwhere else the warranty expires ..
so if anyone has any tips plzzzzz
hi, I have went threw 2 phones my frist note5 was fine until the galxy goggle glasses update came on. So it was not charging at all only if I turned it off like 20 times left the charger in it for a good hour and still hardly wouldn’t charge.So sprint swaped my phone out for another note5 3 days ago and everything was fine until today when it wanted me to update again so its currently on the charger ive turned the phone off and its been charging for over a hour and still nothing idk if anyone can help.
Im havingthe same problem. Samsung pushed the VR update and now the phone wont charge or recognize that the power cable is plugged in. I assume the last push messed with the android os.
hi, I have went threw 2 phones my frist note5 was fine until the galxy goggle glasses update came on. So it was not charging at all only if I turned it off like 20 times left the charger in it for a good hour and still hardly wouldn’t charge.So sprint swaped my phone out for another note5 3 days ago and everything was fine until today when it wanted me to update again so its currently on the charger ive turned the phone off and its been charging for over a hour and still nothing idk if anyone can help.
Im havingthe same problem. Samsung pushed the VR update and now the phone wont charge or recognize that the power cable is plugged in. I assume the last push messed with the android os.
I’m on the second Note 5 in less than 3 months, this is the WORST phone I’ve ever had! Samsung seems to have put out a defective phone with the Note 5 from everything I’ve read. My Note 5 does not charge!
I’m on the second Note 5 in less than 3 months, this is the WORST phone I’ve ever had! Samsung seems to have put out a defective phone with the Note 5 from everything I’ve read. My Note 5 does not charge!
I’ve went through 3 note 5’s. They’re great when they work. I’ve spent more time trying to figure out how to get the damm thing to charge or turn on than using it!!;
I’ve went through 3 note 5’s. They’re great when they work. I’ve spent more time trying to figure out how to get the damm thing to charge or turn on than using it!!;
I had Samsung phones and loved them but this note 5 is driving me crazy it won’t charge I’ve tried and read every thing what can I could now what!!!!! I need my phone no communication this is crap $800. Phone doesn’t work ok they send me another one #3 for what to have it break
Sorry to hear that you are having charging problems with your Galaxy Note 5. Perhaps you should try your luck with another Manufacturer like Sony.
I had Samsung phones and loved them but this note 5 is driving me crazy it won’t charge I’ve tried and read every thing what can I could now what!!!!! I need my phone no communication this is crap $800. Phone doesn’t work ok they send me another one #3 for what to have it break
Sorry to hear that you are having charging problems with your Galaxy Note 5. Perhaps you should try your luck with another Manufacturer like Sony.
My phone is bad. When it’s plugged in, I see the lightening bolt as if it’s charging but the charge actually goes down, more often than not. Also, when I either power off or restart the phone, I have to repeatedly sign on because it won’t take the first few times. I don’t like the fact that I have to install updates all of the time as I’m sure that is the problem. The Note 5 is not even 9 months old. It was fine until all of the updates hit.
Try to install updates on the Note 5 while it’s plugged in. Thanks for your feedback.
My phone is bad. When it’s plugged in, I see the lightening bolt as if it’s charging but the charge actually goes down, more often than not. Also, when I either power off or restart the phone, I have to repeatedly sign on because it won’t take the first few times. I don’t like the fact that I have to install updates all of the time as I’m sure that is the problem. The Note 5 is not even 9 months old. It was fine until all of the updates hit.
Try to install updates on the Note 5 while it’s plugged in. Thanks for your feedback.
Ok so my phone was dead so when i put it on charge it brought up the lightning bolt but then that’s all it brings up it won’t charge or anything yet the lightning bolt comes up what can i do
Mine did the same thing so I plugged it into my desktop via the usb port and it still didn’t show anything but the charging signal on the screen. I recommend plugging it into you computer or laptop and leaving it for a while. Check and see if its charging, after about 20 mins the little battery at least had a 0% and began to charge. I have had this problem with previous phones one was a LG. I use that phone as a backup and occasionally if I let the battery completely die it is dead as dead could be. I have to plug it in and let it charge from my laptop overnight and bam… Like new again? I read someplace that my LG if you plug it in for 30 minutes and unplug it and reconnect it that it will reset the battery? I wonder if this works the same for samsungs? Who knows but try it? It seems to work for me to connect it to a computer and let it sit for a while and eventually move it to a regular wall charger to finish.
Ok so my phone completely died so i went to go put it on charge well then i went to go check it after a while and it was still not charging and all it brought up was the lightning bolt but it won’t turn on or anything what can i do?
Ok so my phone was dead so when i put it on charge it brought up the lightning bolt but then that’s all it brings up it won’t charge or anything yet the lightning bolt comes up what can i do
Mine did the same thing so I plugged it into my desktop via the usb port and it still didn’t show anything but the charging signal on the screen. I recommend plugging it into you computer or laptop and leaving it for a while. Check and see if its charging, after about 20 mins the little battery at least had a 0% and began to charge. I have had this problem with previous phones one was a LG. I use that phone as a backup and occasionally if I let the battery completely die it is dead as dead could be. I have to plug it in and let it charge from my laptop overnight and bam… Like new again? I read someplace that my LG if you plug it in for 30 minutes and unplug it and reconnect it that it will reset the battery? I wonder if this works the same for samsungs? Who knows but try it? It seems to work for me to connect it to a computer and let it sit for a while and eventually move it to a regular wall charger to finish.
Ok so my phone completely died so i went to go put it on charge well then i went to go check it after a while and it was still not charging and all it brought up was the lightning bolt but it won’t turn on or anything what can i do?
wireless charging guys! that’s the solution
wireless charging guys! that’s the solution