How To Factory Reset A Chromebook

factory reset or Powerwash erases all data on your Chromebook. It then restores the default setting and files. Hence, your Chromebook software resets to like new. Please note that Powerwash and Factory Reset refer to the same thing.

Why Do I Need To Factory Reset Chromebook

There are many reasons to reset your Chromebook. For example, if your Chromebook has a software glitch, a successful factory reset is sure to resolve the issue.

Also, if you plan to sell your Chromebook, a factory reset is one step that you can take to protect your privacy. After all, it's the first step to clearing out all of your files and other information.

How To Powerwash Chromebook

  • Firstly, open the Options menu on the Chrome OS taskbar.
  • Then, click Settings.
  • Scroll to the bottom of the settings window and click Show advanced settings or Advanced.
  • Then, scroll to the bottom of the advanced settings menu.
  • Click Powerwash.
  • A pop up appears asking you to restart your Chromebook to begin the process.
  • Click Restart.
  • Sign in with your Google Account. If it asks. However, please note that the Google Account becomes the default account once the reset completes.
  • Once your Chromebook restarts, a warning appears.
  • It tells you that a Powerwash erases all user data, files, and media.
  • Lastly, click Reset. (There may be more warning pop-ups. Simply confirm that you wish to reset your Chromebook).

Once you confirm the Powerwash, a window pops up telling you that the Powerwash is in progress. Please allow the process to run. Do not use or turn off your Chromebook during this time.

Once the Powerwash completes, your Chromebook restarts and greets you with the Welcome screen. Use the screen to set up basic preferences and your account. Refer to the below YouTube video for a visual of how to perform a factory reset on your Chromebook.

How To Reset Chromebook Using Shortcut Keys

  • Firstly, log out of your Chromebook.
  • Then, press and hold Ctrl + Alt + Shift + r.
  • Next, click Restart.
  • In the box that appears, click Reset and sign in with your Google Account.
    Note: The account you sign in with after you reset your Chromebook defaults to the owner account.
  • Follow the steps that appear.
  • Lastly, once you reset your Chromebook, set up your Chromebook again.

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