Whenever you see the “Unfortunately Camera Has Stopped” error on your HTC U11, it means that your default camera application has crashed. This prevents you from taking selfies or other photos. However, here are 3 easy ways to fix Unfortunately camera has stopped errors on HTC U11.
How To Fix HTC U11 “Camera has stopped” Error
Popular fixes include using Safe Mode, clearing data and cache, and resetting your device. However, the one I recommend is taking your HTC U11 back to the carrier or manufacturer to have them fix the issue. However, here’s what you can do on your own.
Clear Cache & Data
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Apps.
- To display preinstalled apps, tap Menu > Show system apps.
- Find and tap Camera.
- Tap Storage > CLEAR CACHE > CLEAR DATA > DELETE.
If after you complete the above tip your camera still keeps stopping, then try the next tip.
Firstly, boot your HTC U11 in Safe Mode. Once you do so try to use the camera app. Only default apps that shipped with your phone load in safe mode.
If you can use the camera app then you know that a third-party app is causing your camera app to crash.
Reboot your Android and try to figure out which of your apps may be causing your camera app to not work. Once you figure it out, uninstall the app.
However, if the camera keeps stopping even in safe mode. Then continue with the next fix.
Delete System Cache
Corrupt system files can also cause your HTC U11 to crash. Hence, you may need to wipe the HTC U11 cache partition to resolve the issue.
Not to worry. This does not erase any of your photos or files. And, your system cache rebuilds when you reboot your phone.
If your HTC U11 camera keeps stopping then you can hard reset your HTC U11 to see if this fixes the problem. However, remember that you can always take it your carrier first for help.